Panic.

Then think about all the time your iPhone was exposed to moisture: jogging, that day you got caught in the rain, the time you set it down in a ring of condensation.  Then you’ll think about the times you’ve dropped, sat on it, and kicked it.

iPhone's black screen of death, and how to fix it

Then relax. Chances are, your iPhone simply decided to reset itself.

This happened to me the night before the most important business trip of my life.  I was about to spend 6 days in California with no means of communication–except for my laptop and Google phone.  Plus, I was coordinating activities of 4 other consultants.

I woke up soaking wet with fear at 3:30 a.m.  I decided to play around on the internet and searched for symptoms like mine–the phone shuts off and pressing the top silver button or the round awake/sleep button does nothing.

What I found was a MacRumors forum discussion with a simple solution:  Press and hold both buttons (top silver, bottom round) until the little Apple logo appears. For me it was about 10 seconds.  (You’ll lose hope after 5, but keep holding.)

You might want to bookmark this post in case this ever happens to you.

Tagged on:                 

352 thoughts on “Your iPhone Just Went Black and It Won’t Respond to Any Button. Here’s What You Do

  • May 28, 2012 at 6:56 pm
    Permalink

    Thank you – I was in complete panic :-). Just simply wasn’t holding the buttons down long enough. Apparently panicked counting to 10 is just not enough time for the phone to reset.

    Reply
    • April 21, 2013 at 10:58 am
      Permalink

      Worked like a charm, I was so panicked!

      Reply
    • June 11, 2013 at 6:05 am
      Permalink

      it does’nt work in my iphone 5. im panic!

      Reply
      • June 25, 2013 at 7:10 pm
        Permalink

        same thing happened with me it didn’t work.

        Reply
        • October 2, 2013 at 5:25 pm
          Permalink

          it didnt work on mine either! :( I just got this at the end of august :((

          Reply
          • October 21, 2013 at 10:24 pm
            Permalink

            Take it to an Apple Store. When I had a phone that failed for another reason, they replaced it for $50. Brand new iPhone 4 for 50 bucks. Not sure they’ll do that for everyone, but they did it for me.

        • July 8, 2014 at 7:47 am
          Permalink

          i know i am late, but try putting on ur charger as well, then press the two buttons together :) It worked for me ^^ it was 100% before i dropped it, but apparently, the battery seem to have been knocked out of it too, when i dropped it from the third floor to the second floor ^^

          Reply
      • January 3, 2014 at 3:15 pm
        Permalink

        hold power button home button and the volume down button simultaneously

        Reply
        • January 15, 2014 at 2:47 pm
          Permalink

          thank you.. that is the only thing that made it come back on.. now to see if it will work
          now my screen is back.. wow.. made me nervous

          Reply
          • September 4, 2014 at 5:48 pm
            Permalink

            that was the only thing that worked holding those 3 buttons together
            Thank you !!!!

        • March 6, 2014 at 7:32 am
          Permalink

          This one worked for me. Only holding one button did nothing and had me completely panicked. Thanks for the other option

          Reply
        • March 19, 2014 at 9:22 pm
          Permalink

          Thank u soooooooooo much I was About to have a heart attack

          Reply
        • March 21, 2014 at 12:02 pm
          Permalink

          thank you so much! this was the only thing that worked for me i tried holding the power and home button but it didn’t work, this worked tho thank you

          Reply
        • April 8, 2014 at 2:37 am
          Permalink

          Power+Home+Volumen Down button option worked for me on iphone 4s with iOS 7.1

          Thanks

          Reply
          • April 8, 2014 at 1:40 pm
            Permalink

            well i have done all that.it appears that the issue i had was using an affected USB cable which drained the energy from my battery cells. i had to get it fixed by a technician.i was heartbroken for 48 hrs..

          • April 8, 2014 at 6:03 pm
            Permalink

            So it’s fixed? Yay!

          • April 15, 2014 at 11:46 am
            Permalink

            THANK YOU I was about to takeit out to the shooting ranger and put a few holes in it :)

          • July 28, 2014 at 11:20 am
            Permalink

            This worked for me too. Thank you!!!

        • April 13, 2014 at 11:45 pm
          Permalink

          thank u sir! you are really genius! im so nervous and about to cry but now is working!thanks! thanks a lot!!!

          Reply
        • July 17, 2014 at 9:06 pm
          Permalink

          2 hours in panic – with Apple closed, and countless youtube videos and threads later, I find your comment. Thank you so much!

          Reply
    • November 12, 2013 at 12:27 am
      Permalink

      It worked for my Iphone 5C thank god!!

      Reply
      • December 19, 2013 at 8:19 pm
        Permalink

        how? mine doesnt work. you just keep pressing on the buttons, is it?

        Reply
        • December 21, 2013 at 11:54 am
          Permalink

          It took about a minute of holding the buttons simultaneously. If that doesn’t work, please take the phone to your Apple Store. The Geniuses there do a great job of diagnosing and fixing problems, if they can be fixed.

          Reply
    • November 25, 2013 at 10:56 pm
      Permalink

      Thank you,Thank you,incredible but it work, very simple and very big useful! Now I don’t need to to worry about my iPhone 5, very big Thanks!

      Reply
      • December 4, 2013 at 12:29 am
        Permalink

        Thanks. I really appreciate your feedback.

        Reply
    • May 10, 2014 at 8:44 am
      Permalink

      Thank you!!! worked perfectly

      Reply
    • August 16, 2014 at 4:15 pm
      Permalink

      Thank you so much I was in panic mode and about to go to the store to get a new phone.

      Reply
  • June 8, 2012 at 6:01 pm
    Permalink

    This happened to me and I panicked as well. However, this worked and my phone is back live. Thank you soooooo much for posting this!

    Reply
  • June 27, 2012 at 12:47 pm
    Permalink

    You are right! I panicked. Found your post. Did what you said. Panicked again after 5 seconds and it reset at 10. I’m in little apple logo happiness right now.

    Reply
      • August 4, 2013 at 8:01 pm
        Permalink

        what is that doesn’t work though?

        Reply
      • April 19, 2014 at 10:41 am
        Permalink

        hello my iphone 4 has gone black screen non of the buttons do anything all its doing is vibrating any ideas whats going on it was fine this morning im stumped

        Reply
  • July 31, 2012 at 7:40 pm
    Permalink

    Thank you lovely internet body of knowledge! (also a personal thank you to the author of article)

    Reply
    • August 2, 2012 at 4:31 am
      Permalink

      You will so regret calling me a genius should you ever meet me. But thank you. :-)

      Reply
      • January 3, 2014 at 11:10 am
        Permalink

        What if the Home button is not working? I was using a virtual button on my Iphone 4.

        Reply
        • March 24, 2014 at 6:31 pm
          Permalink

          Isis, I am in the same predicament right now … what did you end up doing?
          Does anyone have the answer to this?
          If the home button is not working and, because the screen is black, I cannot “respond to your iPhone” to “allow access,” how can I solve this issue?
          My phone still vibrates when I get a call but I can’t use the phone or answer or anything.

          Reply
  • August 4, 2012 at 8:31 am
    Permalink

    Awesome tip. Thank you very much. I was at a total loss as to why my iphone simply blacked out and then l had attempt a quick fix. Thanks for the elightenment

    Reply
      • August 23, 2013 at 12:22 am
        Permalink

        my iphone 4s went black and I did what you said and nothing happened!!!!!!!!!!!!!

        Reply
        • September 3, 2013 at 7:53 pm
          Permalink

          Wish I could help, Raquel, but I think you’ll need to take it to the Apple Store. Sorry.

          Reply
        • March 14, 2014 at 3:07 pm
          Permalink

          Try going to settings and look for place to set the brightness of your screen. Somehow I had managed to accidentally change this to the lowest setting. I fixed it and the nearly black screen came back,

          Reply
        • March 28, 2014 at 5:41 pm
          Permalink

          Try plugging it into the charger and then holding both buttons down for 45 to 60 seconds.

          Reply
          • April 6, 2014 at 9:51 pm
            Permalink

            Thanks for the additional step, Henry. I’d never thought of that.

      • August 30, 2013 at 10:52 am
        Permalink

        I dropped my phone a couple of minutes ago & the screen has been black ever since. The phone is still on but I can’t see anything. I tried resetting it but still no luck. What should I do?

        Reply
        • September 3, 2013 at 7:50 pm
          Permalink

          That sounds like a trip to the Apple Store. Sorry. You can try this method, but it sounds like you might have physical damage.

          Reply
      • October 11, 2013 at 3:12 pm
        Permalink

        I’m so happy I saw your post, I was about to loose my mind. Do you have any Idea why this happens?

        Reply
  • August 12, 2012 at 3:40 pm
    Permalink

    THANK YOU SO MUCH. Was just about to tie a noose for myself -_-
    Any idea why this happens?

    Reply
    • August 12, 2012 at 3:42 pm
      Permalink

      None. It seems to know when your phone is essential, them “hides” it on you like child playing.

      Ghosts in the machine.

      Reply
      • August 11, 2013 at 10:14 pm
        Permalink

        thanks so much!! i spent 2 hows on the phone with at&t tech support. Bless her heart she had me downloading my life away. Needless to say she didn’t help, i read these post, held the button on top, and the round on the bottom, and LAWD BEHOLD!! it worked, time ti sip some wine lol

        Reply
        • September 19, 2013 at 5:11 am
          Permalink

          I started to panic after my screen went black after installing an app. I typed in my screen has gone black and this forum came up.Did what it said by pressing both buttons.Now my phone works.Thank You.From DonnaT.

          Reply
  • August 12, 2012 at 7:46 pm
    Permalink

    This saved my life. I really appreciate you taking the time to post this. :) THANK YOU.

    Reply
      • August 21, 2012 at 4:26 am
        Permalink

        so…….. pretty much every post says to do this. not working for me…. what am i doing wrong?

        Reply
        • August 21, 2012 at 7:17 am
          Permalink

          Make sure you’re holding long enough. It feels like a really long time. Otherwise, see the Geniuses at apple store.

          Reply
  • September 4, 2012 at 8:36 pm
    Permalink

    Thank you so much!!!

    Reply
  • September 6, 2012 at 1:58 pm
    Permalink

    You just saved my life. You’re awesome.

    Reply
    • September 26, 2013 at 8:20 pm
      Permalink

      Worked for me…Thanks. Canceled my appointment at the apple store:)

      Reply
  • September 11, 2012 at 10:47 pm
    Permalink

    why does this happen do you know? thanks for your help!! :)

    Reply
    • September 11, 2012 at 10:49 pm
      Permalink

      I have no idea. It happened to me just that one time, though, so I don’t think it indicates some major problem. Then, again, I’m just days away from a new iPhone 5!

      Reply
  • September 12, 2012 at 1:06 pm
    Permalink

    Thank you thank you thank! Yesterday marked 30 days with my iPhone and it went into the black hole of death with no warning. I, too, panicked yet after 10 very long seconds, it has come back to life. Your post is greatly appreciated

    Reply
  • September 16, 2012 at 3:16 pm
    Permalink

    Wow. THANK YOU!!! I was in complete panic mode.

    Reply
  • September 28, 2012 at 10:50 pm
    Permalink

    You rock and so does Google!

    Reply
  • October 4, 2012 at 3:51 pm
    Permalink

    THANK GOD FOR THIS! I was FA-REAKIN out! Thank you!

    Reply
  • October 26, 2012 at 12:06 am
    Permalink

    Thank you very much this was very help full!! Especially the the part (You’ll lose hope after 5, but keep holding.) that helped out a lot!

    Reply
  • October 31, 2012 at 3:25 am
    Permalink

    omg i was freaking out! thank you

    Reply
  • November 4, 2012 at 8:31 pm
    Permalink

    Thank you so much, you saved me an hour trip to an Apple store to feel like an idiot.

    Reply
  • November 7, 2012 at 6:04 am
    Permalink

    OMG thanks so much and by the way i love the way you wrote the post it really does sum up the feelings of the black out

    Reply
    • November 7, 2012 at 6:56 am
      Permalink

      Thanks a million. Especially for the kind words on the writing. Means a lot.

      Reply
  • November 8, 2012 at 12:23 pm
    Permalink

    Teej
    Thank god that was awesome. What a quick solve to the black screen of death. Thank you sooooooooooo much

    Reply
  • November 15, 2012 at 3:37 pm
    Permalink

    holly shit,, it reset… your the man

    Reply
  • December 1, 2012 at 4:03 am
    Permalink

    OH MY GOD! I really thought that it was a paper weight! Just went black and didn’t even respond to plugging it into the wall or computer. Tried the reset with both buttons but was to panicked to hold it long enough I guess.Did what you said and POOF came back to life!!! THANK YOU!

    Reply
    • December 1, 2012 at 11:47 pm
      Permalink

      You have no idea how satisfying it is to hear that I helped. Thanks for letting me know.

      Reply
  • December 4, 2012 at 9:32 pm
    Permalink

    My turn for panic today. I’m glad I found your article. Worked like a charm. Thanks.

    Reply
  • December 7, 2012 at 4:49 pm
    Permalink

    Oh my EFFING GOD thank you for this. And I did lose hope after 5 seconds. But now I have the Apple logo on my screen. Phone’s just turned back on. Oh my god, the panic. My heart is beating so fast right now. You’re a true life saver!

    Reply
    • December 7, 2012 at 4:52 pm
      Permalink

      Your comment absolutely made my day. I think I’m happier than you are about this. Thank you!

      Reply
  • December 14, 2012 at 4:37 pm
    Permalink

    wow… what a remedy…. i was planning to visit the service center in morning and then ur solution worked

    Reply
  • December 20, 2012 at 6:10 pm
    Permalink

    you are a life saver…thanx man

    Reply
  • December 26, 2012 at 2:00 am
    Permalink

    Yeah, it happened to me as well on my iphone 5!! WTF!!!
    20 minutes of terror, on Christmas morning even!!
    Thank goodness for the internet and your post…

    Reply
  • December 31, 2012 at 7:34 pm
    Permalink

    Hi, my iphone5 went black today, and I followed the tip of this post. The apple logo appeared after 7 sec but it went black again. The home screen didn’t appear at all. I tried to reset it again and it never worked. Anyone have some ideas?

    Reply
    • January 3, 2013 at 12:22 am
      Permalink

      I’m sorry this technique didn’t work. My recommendation would be to take it to the nearest Apple Store. I’ve heard that some people needed to have their iPhone 5s replaced. It’s very rare, but it happens.

      Reply
  • January 2, 2013 at 11:27 pm
    Permalink

    i was using a unu add on battery pack . do you think that made the phone go black. your info got it back though. but afraid to put battery back on.

    Reply
    • January 3, 2013 at 12:26 am
      Permalink

      Pat,

      I could not find any complaints about the Unu causing the blackout problem. Doesn’t mean it’s not the cause, but I couldn’t find examples. Also, I don’t use the Unu, and I don’t think the 20 or so people who’ve commented on this thread use one.

      You might try the Unu again to test. If the phone goes black again with the Unu on, there’s a good chance that’s the problem.

      Reply
  • January 3, 2013 at 6:30 am
    Permalink

    Thank you! I thought I bricked my phone until I read your post!

    Reply
  • January 5, 2013 at 4:07 pm
    Permalink

    Thank you,Soooooooooooooooo much I was crying already and blaming my kids!

    Reply
  • January 5, 2013 at 6:41 pm
    Permalink

    Anyone with an iphone knows its worse than losing an ol phone…..its my everything!!!!! Thank you sooooo much!!

    Reply
    • January 5, 2013 at 6:43 pm
      Permalink

      Glad your phone’s back among the living, Courtney. Thanks for letting me know.

      Reply
  • January 9, 2013 at 11:42 am
    Permalink

    FANTASTIC!!! Thank you! I have been having trouble with my iPhone since I had got it fixed post accidental introduction with water. Anyhow it’s turned off/ black screen several times, and I pretty much thought it was DONE (mind you this is the very REASON I had AVOIDED getting an iPhone in the first place. Anyhow… it worked. Thank you!

    Reply
  • January 12, 2013 at 6:23 am
    Permalink

    bhennessy thanx alot man u saved my life amazing by the way how did u find this??????? im only 14 gonna be 15 this year so again thanx if this fone hadn’t worked i wouldn’t get another fone like this for another 4-5 years…. i’d have to use a cheap fone

    Reply
  • January 17, 2013 at 11:48 pm
    Permalink

    hii. i have an problem like this but not solving… my iphone just crashed and went black…i tried this method i hold the buttons for 7 minutes nad the same thing…iphone is tethered jailbreak and i boot from redsn0w and i can here the phone on…even to itunes is open :( what to do

    Reply
    • January 19, 2013 at 3:52 pm
      Permalink

      I don’t have experience with jailbroken iPhones. Could be something installed outside of apple’s App Store.

      Anyone else able to help?

      Reply
  • Pingback: The Line For Mailbox iPhone App Is Very Long and Moving Slowly | Simple Strategies

  • February 11, 2013 at 5:08 pm
    Permalink

    My iPhone 5 did that this morning. Never happened and I’ve had every iPhone since the first. I knew instinctively to do a “hard reboot” (holding down the power and home buttons until the apple appears as described in this post – fixes a lot of problems). But I still don’t know why. It might be related to my backup.

    When I got this phone I restored everything from iCloud. Yesterday was the first time I synched directly to my Mac (because I didn’t have all my music transferred yet). Leads me to believe it had something to do with that.

    Reply
  • February 15, 2013 at 1:06 am
    Permalink

    I followed each of your steps exactly, beginning with PANIC, and every step thereafter. Worked like a charm! Thanks, you’re a lifesaver :)

    Reply
  • February 15, 2013 at 1:12 am
    Permalink

    Ah! I was about to run out to the store and have them (probably do the same thing and laugh me out the door) fix it. My husband is overseas and I was about to miss his call!!! Thank you!!!!!

    Reply
  • February 28, 2013 at 4:01 am
    Permalink

    you sir, deserves a medal. you’re an angel

    Reply
  • March 2, 2013 at 9:53 pm
    Permalink

    i held it for a good mintue and still nothing works

    Reply
    • March 3, 2013 at 10:24 am
      Permalink

      sorry to hear that, Bobby. You might need to visit the Genius Bar at an Apple Store.

      Reply
  • March 4, 2013 at 10:39 am
    Permalink

    THANNKKKKK YYOUUUUU…!!! thannnxxxx 4 this…thannnkkkuu so muchh…it worked finally…I totallyy freaked out…so happy :) :)

    Reply
    • March 4, 2013 at 10:55 am
      Permalink

      Sweet! Thanks for letting me know.

      Reply
      • March 10, 2013 at 2:20 pm
        Permalink

        Wow! It worked! Thank you!

        Reply
        • March 10, 2013 at 2:37 pm
          Permalink

          You’re welcome.

          Reply
  • March 7, 2013 at 7:26 am
    Permalink

    Thank you that was so helpful. I panicked and didn’t hold the buttons down for long enough but after reading your comment I retried it and it worked!

    Reply
  • March 19, 2013 at 8:11 am
    Permalink

    Oh my god I could kiss you!! Thank you!

    Reply
    • March 19, 2013 at 1:07 pm
      Permalink

      I’m logging that in my journal. :-)

      Reply
  • March 22, 2013 at 8:44 am
    Permalink

    THANK YOU SO MUCH!!!!!!!!!! =D Miracle.

    Reply
  • March 23, 2013 at 6:07 pm
    Permalink

    Thank you.. My daughter was in tears and in a straight panic before a big competition…

    Reply
  • March 24, 2013 at 8:06 pm
    Permalink

    Whew the apple logo comes on. How long before you are up and running. Mine has been at this stage for awhile

    Reply
    • March 24, 2013 at 8:15 pm
      Permalink

      It can take up to 5 minutes. Maybe more

      Reply
  • April 3, 2013 at 2:47 am
    Permalink

    you are a life saver .. I was sitting in apple store ready for the bad new that my display has gone bad or sth when I read your post.. and It works!!! Thankyouu

    Reply
  • April 15, 2013 at 8:01 am
    Permalink

    unfortunately it doesnt work for me :(( I holded both butons for like a minute and the logo still not showing
    I have iphone5

    Reply
  • April 18, 2013 at 9:13 am
    Permalink

    my ipod 2g just had lcd and digitizer replaced. screen came on last night to tell me it was dead. charged it and it seemed to work this morning (all i did was turn on screen, locck it and went back to sleep) now it wont respond to anything! DFU, restart, reset, plugging into wall or comp. its just black!!! why???

    Reply
  • April 20, 2013 at 1:13 pm
    Permalink

    THANK YOU DR. FRANKENSTEIN!

    Reply
  • April 22, 2013 at 4:30 am
    Permalink

    LIFESAVER…THANKYOU X

    Reply
  • April 27, 2013 at 8:45 am
    Permalink

    Thanks soo much. I am Jonathan “Tig” Willard former Clemson Tiger. I am in this years NFL Draft. But when my phone went out today all I could think about it what will happen if they call me and I don’t have a phone. This was a life saver. Thanks again.

    Reply
    • April 29, 2013 at 12:00 pm
      Permalink

      I’m honored! Glad I could help. But if you’re not a Ram or a Cardinal…

      Reply
  • May 1, 2013 at 4:19 am
    Permalink

    Thank you so much for that. This quick fix saved me a lot of time feeling not very good. You have been very gracious in your many replies to those you have helped. I am by no means loaded – being a struggling artist but would like to donate a little something to a charity if you can suggest one, by way of thanks.

    Reply
  • May 2, 2013 at 8:24 am
    Permalink

    it worked! I was panicking and on the verge of tears when i found your post

    Reply
  • May 8, 2013 at 8:08 pm
    Permalink

    mine still didn’t work after holding it for 30 seconds.guess its time for the apple store.

    Reply
    • May 13, 2013 at 1:13 pm
      Permalink

      try just holding the power off button I tried with both buttons for 12 sec and that didn’t work so I held the power off button for 12 sec and it started to work again YAY!! i got so worried LOL
      :)

      Reply
  • May 8, 2013 at 11:19 pm
    Permalink

    Anecdotally, it seems to be a bigger problem with the 5. Mine started going black screen the first day I owned it. The hard reboot worked the first time, but then didn’t the next time. I took it back to Verizon while it was black. Luckily I got the guy to look at it right away, because it woke up while I was waiting. His back office insisted I take it home, back it up, and restore it. I did, and I was SO HAPPY it worked. Two days later, same old stuff. It’s going back but I’m thinking about an android.

    Reply
  • May 12, 2013 at 3:56 pm
    Permalink

    omg thank you!! i was starting to worry but this worked!! x

    Reply
  • May 12, 2013 at 6:24 pm
    Permalink

    what do i do when my power button is broken ….

    Reply
    • May 13, 2013 at 6:41 pm
      Permalink

      Go to Apple Store. iPhone 5?

      Reply
  • May 15, 2013 at 9:27 pm
    Permalink

    thank you so much, my iphone 5 just turned black and I did what you said to do, and it worked!!!!! THANKS, your a genius.

    Reply
  • May 17, 2013 at 2:47 pm
    Permalink

    THANK YOU THANK YOU THANK YOU!!!! Apple care couldn’t help me, and I was getting ready to make the hour drive to the nearest apple store in hopes that someone could help.
    Almost every picture of my daughter from 6 months until now (almost 11 months) is on my iPhone and I haven’t backed it up. You have no idea how helpful and thankful I am that I found this tip. Backing up my phone as I type. Thank you again!!!!

    Reply
    • May 24, 2014 at 6:53 pm
      Permalink

      so this didnt delete your photos!? It just happened to me and I have all my photos of my daughter on there too !!

      Reply
      • June 21, 2014 at 11:57 am
        Permalink

        Kase,

        This process should not delete anything. It doesn’t affect storage.

        Reply
  • May 18, 2013 at 11:13 am
    Permalink

    You’re a good man! Felt like someone had pulled the rug from under my feet when it just died. So relieved now. Cheers!

    Reply
  • May 18, 2013 at 9:20 pm
    Permalink

    mine still doesn’t work

    Reply
    • May 22, 2013 at 8:57 pm
      Permalink

      You probably need to take it to an Apple Store.

      Reply
  • May 20, 2013 at 10:24 am
    Permalink

    DIDNT HELP. WHAT THE F***. I CAN HEAR SIRI AND MY PHONE VIBRATES BUT IT DOESNT RESPOND TO TOUCH SCREEN INTERACTION. ITS A BLACK SCREEN BUT I CAN SEE IT GET LIGHTER AFTER I “RESET” IT.

    Reply
    • May 22, 2013 at 8:56 pm
      Permalink

      Time for a trip to the Apple Store

      Reply
    • August 13, 2014 at 9:23 am
      Permalink

      Im in the same boat :( find a solution yet?

      Reply
  • May 22, 2013 at 3:11 pm
    Permalink

    My iPhone was in my backpack and I dropped my backpack on the floor. When I looked at the phone it was fine, but it didn’t respond to any buttons and vibrated every time I received a text or phone call. I tried this and it didn’t work. Help!!! (I held the buttons down for over a minute!!!)

    Reply
    • May 22, 2013 at 8:55 pm
      Permalink

      You should take it to an Apple Store.

      Reply
  • May 23, 2013 at 7:48 am
    Permalink

    The button on the top of my phone hasn’t been working for a few weeks and I dropped/cracked my screen so had a new one put on two days ago whilst travelling in Laos – I have the screen of death today and can’t press both buttons because the top one isn’t working…it just tells me that Siri isn’t available and to connect to the Internet!! I know it’s alive…I can hear it…I just can’t see it :(

    DAMN

    Reply
    • May 23, 2013 at 8:35 am
      Permalink

      You’ll likely need to visit the Apple Store.

      Reply
  • May 23, 2013 at 2:11 pm
    Permalink

    Thank a lot! *Press and hold both buttons (top silver, bottom round) until the little Apple logo appears. For me it was about 10 seconds. (You’ll lose hope after 5, but keep holding.)*

    Reply
  • May 23, 2013 at 2:41 pm
    Permalink

    I was able to get my phone to the reset stage and the apple icon screen. Now it is showing an image of the USB port cord with an arrow pointing to Itunes. Any ideas? I can’t get it to respond beyond that…Thank you!

    Reply
    • May 23, 2013 at 6:32 pm
      Permalink

      You need to resync with iTunes.

      Reply
  • May 24, 2013 at 1:45 am
    Permalink

    Hi, my iPhone 5 (iOS 6.1.2) has similar problem. Last night after I connected it to the power source the screen slowly went black, it was still making a normal sound of power connection, it was still vibrating, and the screen was black but with illumination. However, few minutes later with no response to the rebut (pressed two buttons for 10 seconds) the screen is just black, vibration is off, but it did vibrate, Siri sound was functioning, but today the phone reacts only on slinence/vibration button. Help!

    Reply
  • May 24, 2013 at 11:46 pm
    Permalink

    this means I’m toast cause my home button doesn’t work

    Reply
    • May 25, 2013 at 12:27 pm
      Permalink

      Take it to an apple store. They should replace it if it didn’t get wet.

      Moisture can damage the home button, though.

      Reply
  • May 26, 2013 at 10:14 am
    Permalink

    i tried those tips, but still it isn’t work.. what happen on my iphone 5 was i accedentaly press the notification for unmounted Sd i thought it was an ordinary notification, i just realize it later when i check my gallery it was empty it says no sd detected,and return it, so what i did is to restart the iphone like hold the power nad home button, it turn black but the apple logo wont appear and now trying all tips to turn it on but sad to say it doesn’t work,,,anybody could help pls…………….

    Reply
  • May 27, 2013 at 3:16 pm
    Permalink

    Fuck yes thank you i love whoever wrote this

    Reply
  • May 29, 2013 at 3:11 pm
    Permalink

    I SERIOUSLY doubted this…BUT IT WORKED!!!!! OMG I already had it listed on eBay! WoW! I am totally in SHOCK!!!! THANK YOU’!!!!!!!

    Reply
  • June 3, 2013 at 11:44 am
    Permalink

    I dropped mine in its otter box and I was freaking out when it wouldn’t turn on it took me eight seconds and it works now but I have a crack on my otter box

    Reply
  • June 4, 2013 at 12:12 pm
    Permalink

    Worked like a charm!! Thank you sooo much!

    Reply
  • June 5, 2013 at 1:23 am
    Permalink

    thank you so much holy shit was about to start crying or something i thought i had to get a new one

    Reply
  • June 14, 2013 at 6:13 am
    Permalink

    Haha yep wasn’t holding it long enough! Thanks heaps :)

    Reply
  • June 15, 2013 at 12:35 pm
    Permalink

    Even this didn’t work for me :,( I didn’t drop it or anything, my alarm went off and I went to swipe the screen to turn off the alarm, and my screen was black!! I can hear my phone ring and receive texts, but I cant open or view them due to the screen. I can use voice control to play music! Im going to try letting the battery die then trying this. Im at a complete loss at what to do. This is the replacement of my first iphone, the power button died and wouldn’t work so they gave me this one….see how well that worked :/ I need this for worship at church tomorrow, it has all my stuff on it.

    Reply
  • June 17, 2013 at 4:46 pm
    Permalink

    looks like this happens all the time around the world? thanks for your post, worked well, and I’ve got a near new iPhone5

    Reply
  • June 18, 2013 at 10:40 am
    Permalink

    thank you so much thought i was going to have to pay £100 for a new one for no apparent reason

    Reply
  • June 19, 2013 at 7:20 pm
    Permalink

    Yup, panicked just like everyone else. Tried calling the VZW store where got my phone and no one answered…thx sir!

    Reply
  • June 19, 2013 at 9:58 pm
    Permalink

    The lock button on my phone is broken, what should I do?

    Reply
  • June 21, 2013 at 11:23 pm
    Permalink

    Omg the drama was 3 seconds away..lol I thought I was going to cry because my phone wasn’t responding to any buttons. Thanks so much

    Reply
  • June 23, 2013 at 8:52 pm
    Permalink

    my didn’t work and I have a iphone 4. it was outside a lot today so do I give it time and I counted for a whole minute and nothing happen, plz help I need it for tomorrow!!!!

    Reply
    • June 23, 2013 at 8:56 pm
      Permalink

      and its been charging for more than an hour and I did the solution but did work???

      Reply
      • June 23, 2013 at 8:58 pm
        Permalink

        also the top button is stuck???

        Reply
  • June 25, 2013 at 11:27 am
    Permalink

    Sadly didn’t work for me. Took the phone to an independent repair agent, who diagnosed that the LCD backlight had failed, but was replaced in less than 30 minutes for £40 UK sterling. Phone now working fully and my teenage daughter (Who’s phone it is) is happy once again and permanently glued to it!!
    Thanks for the advice, and glad that it did work for the majority of people.

    Reply
  • June 26, 2013 at 7:10 am
    Permalink

    You are the hero of the day!! I thank you, and everyone in this meeting thanks you :)

    Reply
  • June 27, 2013 at 7:40 am
    Permalink

    Thanks a lot… It worked…
    U WERE RIGHT I ALSO LOST HOPE AFTER 5 SECONDS!!!!!!!!! LOL!!!!!

    Reply
  • June 28, 2013 at 8:48 pm
    Permalink

    Sent this to a friend that had their phone go black and she wants to have my children now. Talk about panic, there must be a word for someone past panic. Thanks and now I know what to do if it happens to me.

    Reply
  • June 30, 2013 at 8:10 pm
    Permalink

    Thank you so much!!!!! This worked!!!!!

    Reply
  • July 3, 2013 at 6:52 am
    Permalink

    Thank you YOU SAVED MY LIFE ^^

    Reply
  • July 4, 2013 at 1:18 pm
    Permalink

    OMFG thanks you so much!!

    Reply
  • July 9, 2013 at 4:10 pm
    Permalink

    Omg thank you jesus I didn’t do it long enough

    Reply
  • July 10, 2013 at 9:47 am
    Permalink

    Thanks for this post; worked like a charm and I did lose hope once I hit 8 lol

    Reply
  • July 20, 2013 at 7:32 pm
    Permalink

    Will it reset, or restore my phone if I do this? Or will it simply turn back on…?

    Reply
  • July 20, 2013 at 7:35 pm
    Permalink

    This happens to me VERY OFTEN. I found out that if you open p=up the phone and unplug the battery connector then plug it back in the phone will work. But it’s a hassle. I havent tried your method, but I will next time my phone does this. I just want to know WHY it does this so often…I bought an entirely new battery and Im starting to think something is wrong with the connector for the battery but Im not sure….

    Reply
  • July 20, 2013 at 11:20 pm
    Permalink

    so i would love to try this but my sleep button has been stuck for awhile. ive been using the accessibility button since. any other way to accomplish a reset?

    Reply
  • July 26, 2013 at 6:57 am
    Permalink

    Thanks a lot . Saved my day!

    Reply
  • July 27, 2013 at 6:15 am
    Permalink

    Thank you so so much! It works. (Y)

    Reply
  • August 1, 2013 at 2:09 pm
    Permalink

    thank you, I was…….paniked

    Reply
  • August 4, 2013 at 7:01 am
    Permalink

    Thank you my friend I am relieved. I got in an argument my my lady because she thought I turned my phone of. Again thank you my friend.

    Reply
  • August 8, 2013 at 10:21 pm
    Permalink

    what do you do if your lock/power button is broken? Mine has been stuck for a while and as a student don’t know if i can spare the probable couple hundred to go somewhere to fix it.

    Reply
  • August 13, 2013 at 10:24 pm
    Permalink

    Thank you so much, I was about to throw my phone against the wall! It happened to me before, and I freaked out.

    Reply
  • August 17, 2013 at 10:35 pm
    Permalink

    What you are doing here is called a force reboot, but just make sure you dont put it into DFU; it is a similar procedur and that would be very bad. Well, not with any knowledge o ios devices, but people here didnt know what force reboot was, so…
    xD

    Reply
  • August 25, 2013 at 5:07 am
    Permalink

    Thank you so much! I had a mini heart attack when my phone crashed an application and went totally black. Thank you thank you.

    Reply
    • September 3, 2013 at 7:52 pm
      Permalink

      It’s a great feeling when that apple appears, isn’t it? Thanks for letting me know it worked.

      Reply
  • August 26, 2013 at 3:23 am
    Permalink

    Oh My Dear Jesus!! ur are a kind , good , very nice person. U saved the dear life of somone coz i had already boiled with anger and was going to kick the retail guy who sold it to me a few weeks ago!!!!!

    Reply
    • September 3, 2013 at 7:51 pm
      Permalink

      Wonderful! Thanks for telling me, Carole.

      Reply
  • August 29, 2013 at 5:12 am
    Permalink

    Thank you sir. My Iphone just blacked out and searched for solution on the internet and found out your little and helpful article about that, which helped me alot. Thanks again now my phone works perfectly

    Reply
    • September 3, 2013 at 7:51 pm
      Permalink

      Glad I could help, Martin. Thank you for letting me know.

      Reply
  • August 30, 2013 at 10:42 am
    Permalink

    Thanks a lot ….it worked

    Reply
    • September 3, 2013 at 7:50 pm
      Permalink

      Great! Glad it helped.

      Reply
  • August 30, 2013 at 2:26 pm
    Permalink

    OMG thank you soooooooooo much !!!!!!!!!!! It worked !!!! My phone was off for like 12hrs and I was about to take it in and pay for it to get fixed til something in me told me told me to google it :) THANK YOU <3

    Reply
    • September 3, 2013 at 7:49 pm
      Permalink

      Thanks. Glad it helped.

      Reply
  • September 1, 2013 at 3:58 pm
    Permalink

    My lock screen is broken so I cant do that.. so do I just wait till my phone is dead somehow and then plug in my charger? Because I honestly have no idea what to do.

    Reply
    • September 3, 2013 at 7:49 pm
      Permalink

      Recharging won’t help. If your button is broken, you’ll need to visit the Apple Store. Sorry.

      Reply
  • September 3, 2013 at 12:19 pm
    Permalink

    What should I do if only my home button is working? My power button has been broken for awhile now, but my screen went completely black and I have no idea what to do now.

    PLEASE HELP!!

    Reply
    • September 3, 2013 at 7:48 pm
      Permalink

      It’s time to visit the Apple Store. Wish I could have helped.

      Reply
    • September 23, 2013 at 11:09 pm
      Permalink

      You’re welcome.

      Reply
  • September 12, 2013 at 1:47 pm
    Permalink

    It’s actually work with that tips . Thanks for shared them .

    Reply
    • September 23, 2013 at 11:09 pm
      Permalink

      My pleasure

      Reply
  • September 20, 2013 at 7:04 am
    Permalink

    just upgraded to ios 7, did my first sync and the screen went black….panicked like everyone else..LOL found your page and the two button push worked!! Thank you!!

    Reply
    • September 23, 2013 at 11:09 pm
      Permalink

      Excellent. I love iOS7. Almost in an unnatural way.

      Reply
  • September 20, 2013 at 6:51 pm
    Permalink

    flipping legend of man and post. THNAK U x

    Reply
    • September 23, 2013 at 11:08 pm
      Permalink

      That’s not what my wife says, but thank you.

      Reply
  • September 21, 2013 at 2:30 am
    Permalink

    that help me a lot I PANIC but it works perfect now ……..

    Reply
  • September 21, 2013 at 3:43 pm
    Permalink

    omg!!!….I hope this blog pays you somehow….because I am one thankful cookie……I apparently didn’t hold long enough when my instincts said hold it down or press any button a million times………..THANK YOU!!…..THANK YOU!!!….for posting this

    Reply
    • September 23, 2013 at 11:08 pm
      Permalink

      The blog doesn’t pay me, but you just did. Glad it helped.

      Reply
  • September 22, 2013 at 8:25 pm
    Permalink

    phew, i thank you for experiencing that problem and finding the solution, i was about to reset the phone back to the factory settings, but you prevented me from losing all my apps and info.

    Reply
  • September 22, 2013 at 10:16 pm
    Permalink

    What if ur silver button don’t work

    Reply
    • September 23, 2013 at 11:07 pm
      Permalink

      You’ll probably need to visity the Apple Store.

      Reply
  • Pingback: Awesome Feature of iOS7 on iPhone 5+ You Probably Didn't Hear About - Simple Strategies

  • Pingback: Help! My Apps Keep Crashing After Upgrading to iOS 7 - Simple Strategies

  • September 25, 2013 at 9:02 pm
    Permalink

    Thanks Your some sort of IT genius I feel!!!

    Reply
  • September 26, 2013 at 6:32 pm
    Permalink

    Yes. ……..Panic………..then found your suggestion!

    Reply
  • September 27, 2013 at 5:47 pm
    Permalink

    THANK YOU SO MUCH I WOULD BE FUCKED IF I BROKE IT THANK YOU SO MUCH I LOVE YOU SO MUCH :D :D :D :D: :D :D :D :D :D :D

    Reply
  • September 27, 2013 at 8:55 pm
    Permalink

    Yes, I panicked thought about throwing it out the window then ur awesome site came into play. thanks you so very much. heart was in bottom of stomach for about 20 minutes. i hate technology simply because i depend on this stupid little thing. lol

    Reply
    • October 21, 2013 at 10:21 pm
      Permalink

      Glad to be of service.

      Reply
  • September 30, 2013 at 12:29 am
    Permalink

    YOU GUYS ROCK! Worked like a charm! God Bless You!

    Reply
    • October 21, 2013 at 10:20 pm
      Permalink

      Thanks! Glad it helped.

      Reply
  • September 30, 2013 at 11:35 am
    Permalink

    THANK YOU!!! This just happened to me and now my iphone has come back to life. I was freaking out!!! :)

    Reply
  • October 5, 2013 at 12:11 pm
    Permalink

    Hey,i own an iphone 5 and i left it to charge and when i came back it was black and won’t turn back on. my sleep button is broken so i can’t do it your way although i wish i can. Any suggestions on what i can do to at least fix my button so i can try this? thank you in advance.

    Reply
  • October 5, 2013 at 8:19 pm
    Permalink

    IT WORKED!!!!!!!!!!!!!!!

    Reply
  • October 7, 2013 at 4:09 am
    Permalink

    Happened to me today on iPhone5 – solution worked, thank you

    Reply
  • October 10, 2013 at 5:34 am
    Permalink

    I was stressing, until I find your suggestions…..thanks a lot11111

    Reply
  • October 10, 2013 at 10:22 pm
    Permalink

    Thank God this just worked for me!! I thought I was going to have to travel without all my info on my phone.

    Reply
  • October 16, 2013 at 11:41 am
    Permalink

    What do you do if the top button is not working and the screen is all black but you can steel here the ping of the massage you get? What do you do? :)

    Reply
  • October 18, 2013 at 11:50 am
    Permalink

    Saved me a trip to the store and returning the phone. This tip works.

    Reply
  • October 18, 2013 at 1:08 pm
    Permalink

    I can’t believe it was that simple! I was so worried my iPhone was toast. Thank you!

    Reply
  • October 18, 2013 at 1:49 pm
    Permalink

    This happened to me but I could still hear all of the sounds. I could hear a call coming in (I called myself from a land line) and could hear all of the alerts. Then when I held the power button down for a bit it just came back on. So weird!

    Reply
  • October 18, 2013 at 11:28 pm
    Permalink

    tried that on my daughters phone and nothing, I held it for 30 seconds nothing. I get a vibrate but nothing happens

    Reply
  • October 19, 2013 at 2:35 pm
    Permalink

    PLEASE tell me it doesnt delete all of my pictures! to hell with the phone! =[

    Reply
    • October 21, 2013 at 10:22 pm
      Permalink

      My pictures were fine. In fact, nothing changed. This doesn’t repave your phone. It just does a hard reboot.

      Reply
  • October 21, 2013 at 4:30 pm
    Permalink

    I cant thank you enough. It was really hard for me because both my buttons are jammed and reallyyyy hard to push. But I finally got it…I think it’s time for a new phone. :P

    Reply
    • October 30, 2013 at 6:52 am
      Permalink

      Thanks heaps !!!! Thought my phone had died lol worst still us I use it as a alarm clock and thought holy cow what if I sleep in and don’t get the kids to school and miss work lol

      Reply
  • October 28, 2013 at 2:06 pm
    Permalink

    WOW awesome thanks again ! I think I may get a new one anyway that was too scary :(
    I was panic mode …lol

    Reply
  • November 2, 2013 at 9:00 am
    Permalink

    Dear Author, All I can say is that God bless you ! My phone stopped working two days ago with a black out screen. I was all set to buy a new iphone 5s, but luckily I read your experience. I did exactly as you had suggested and thank God it worked. :) No doubt internet is a great source of knowledge. Thank you.

    Reply
  • November 4, 2013 at 2:44 am
    Permalink

    thanks….it worked for meeee…..I was sooo panicky…

    Reply
  • November 10, 2013 at 11:35 am
    Permalink

    OMG…it works….yay!!! i was freaking out! life saver…

    Reply
  • November 11, 2013 at 11:10 am
    Permalink

    THANK YOU!! it worked.

    Reply
  • November 12, 2013 at 3:13 pm
    Permalink

    OMG thank you thank you thank you! You’re totally right! I wanted to give up after 5 seconds, then sure enough ten seconds later my apple logo!!!! I think it has to be an Iphone 4 or 4s for it to work. But thank goodness for this post!

    Reply
    • December 4, 2013 at 12:31 am
      Permalink

      Your appreciation is greatly appreciated.

      Reply
  • November 14, 2013 at 8:34 am
    Permalink

    Thank you… Did what you said.. Panicked first… thereafter held down the buttons for dear life… worked!!

    :)

    Reply
    • December 4, 2013 at 12:30 am
      Permalink

      Thanks for taking the time to let me know it worked.

      Reply
  • November 17, 2013 at 12:25 am
    Permalink

    Thank you soooooo much – it worked perfectly! I had never been more scared in my life. Did start to lose hope a little after 5 secs.

    Reply
    • December 4, 2013 at 12:30 am
      Permalink

      Thanks. I’m glad it helped.

      Reply
  • November 21, 2013 at 5:04 pm
    Permalink

    thank you so much like really , i was about to die because it wouldnt come on, then i found this website, did what u told me to and now my phone works fine :) \

    Reply
    • December 4, 2013 at 12:30 am
      Permalink

      I really smile every time I get a comment like yours. Thank you.

      Reply
  • November 21, 2013 at 8:40 pm
    Permalink

    Ohh Emm Gee this came at the *perfect* time in my life. My Ipod gave me a heart attack. Thank you Thank You THANK YOU!!!!

    Reply
    • December 4, 2013 at 12:29 am
      Permalink

      Thank for letting me know it helped.

      Reply
  • November 25, 2013 at 11:00 pm
    Permalink

    Thank you, Thank you, Thank you..it work, very simple and very big useful!

    Reply
    • December 4, 2013 at 12:29 am
      Permalink

      Thanks for the feedback. Glad it worked.

      Reply
  • December 4, 2013 at 11:32 pm
    Permalink

    saved me from having a near heart attack. Thank goodness I was near a PC when this happened. I take it as a warning. Must back up the da phone.

    Reply
    • December 7, 2013 at 10:59 pm
      Permalink

      Glad it helped. Thanks for the feedback.

      Reply
  • December 9, 2013 at 7:02 pm
    Permalink

    You rock!! Thank you so much!! <3

    Reply
  • December 14, 2013 at 11:43 pm
    Permalink

    i did what u said but it shows itures and then has the charger under the itures …….. what should i do ????

    Reply
  • December 14, 2013 at 11:45 pm
    Permalink

    i meant itunes not itures

    Reply
  • December 18, 2013 at 11:21 am
    Permalink

    Has anybody ever experienced this: my battery appeared to start to go out in my iPhone 5 for a couple weeks (it’s only 9 months old) so finally it completely died and after charging all night it wouldn’t come back on. I went to the apple store and they took it to the back and opened it up. They came back out front and said they couldn’t help me because the phone had been altered. I was in shock, I bought this phone BRAND NEW from verizon and it has NEVER been opened or altered. After fighting with Apple and verizon they told me the best option is to pay the insurance to replace the phone. This whole thing ticks me off as it’s still under warranty and I didn’t do anything to the phone!!!

    Reply
  • January 5, 2014 at 12:33 am
    Permalink

    Thank-you for making this available to everyone! I was certain that I would be buying a new phone tomorrow, which certainly was not in the budget. Very grateful for your advice :)

    Reply
  • January 6, 2014 at 12:37 pm
    Permalink

    OMG! You should see my eyes almost drooping out in search for any help online to get my phone back. Well I am happy I did this first than to call any office to get me on phone downloading some endless information bla bla bla…….Thank you so much for this help! A great sigh of relief!!!

    Reply
    • January 8, 2014 at 8:37 pm
      Permalink

      Glad to hear it. Great story, Nana. Thanks.

      Reply
  • January 6, 2014 at 7:37 pm
    Permalink

    wow thanks heaps it worked on my iphone 4…wonder what causes this problem…

    Reply
  • January 6, 2014 at 10:57 pm
    Permalink

    thank you for the post – had the same and up and running now.

    Reply
  • January 22, 2014 at 5:16 pm
    Permalink

    Thank you SO SO much ! Panicked ! Just got this new 5S. You are a life saver. Thanks for posting : ) It was the title of the forum that drew in in without reading others.

    Reply
  • January 24, 2014 at 1:40 am
    Permalink

    OMG OMG OMG THANK YOU SO MUCH!! I really panicked coz it was the first time it happened to me but thank you for this it realky helped! Now i can breathe!! Hahahahaa

    Reply
  • January 27, 2014 at 3:02 pm
    Permalink

    It worked. Thanks

    Reply
  • January 29, 2014 at 10:46 pm
    Permalink

    OMFG. I tried everything (even put it in rice) and read all forums and even watched youtube videos. Then I saw this and decided to try it, and counted exactly at 10 right after I counted 10 I was about to give up, but the logo came on! thank you so much!

    Reply
    • February 18, 2014 at 9:08 pm
      Permalink

      THANKS!!!!!!i was about to throw my phone away I was so frustrated but tried it and it worked first time right away. So simple but did the trick!

      Reply
  • February 17, 2014 at 3:47 pm
    Permalink

    THANK YOU so much!!!! I was in a panic. Didn’t think it would work by 11 seconds, but at 16 seconds apple logo appeared. oh thank you, thank you, thank you

    Reply
  • February 19, 2014 at 9:16 am
    Permalink

    you saved me and my phone- I was on my way to the apple store but this worked!!! thank you

    Reply
  • March 3, 2014 at 4:10 am
    Permalink

    what if my power button is broken? and my battery continuously is getting hotter

    Reply
  • March 5, 2014 at 7:00 am
    Permalink

    Thank You for the post ; v ; It worked for me! I was panicking so much :(

    Reply
  • March 7, 2014 at 10:22 pm
    Permalink

    Thank you…, I was stranded in a foreign country when this happened. Just after my laptop crashed a few days earlier so I actually jumped when the logo appeared. Apparently I didn’t hold long enough when I tried before. THANK YOU so much!

    Reply
  • March 11, 2014 at 2:05 am
    Permalink

    i cant make a reboot coz my lock button is not working anymore the only option i was thinking is to drain the remaining power of my fone. will it work???

    Reply
  • March 13, 2014 at 8:06 am
    Permalink

    “You’ll lose hope after 5, but keep holding.” Killed me xDDDD

    Reply
  • March 17, 2014 at 4:30 pm
    Permalink

    i need help please i tried to get my phone to work it went black out again its not working :(

    Reply
    • March 21, 2014 at 12:50 pm
      Permalink

      Probably time to visit the Apple Store’s Genius Bar.

      Reply
  • April 1, 2014 at 11:56 pm
    Permalink

    You saved my day!! Thank you so much!!!!

    Reply
  • April 3, 2014 at 2:20 pm
    Permalink

    i have never used an iphone, and now i have gotten the 5s not longer than 4 months,nd i have just experienced the blackout problem,i have tried all suggestions and holding the power nd home button longer than neccessary. nd im pretty sure it was battery drain.this is soo frustrating.

    Reply
    • April 6, 2014 at 9:50 pm
      Permalink

      Sorry to hear about your problems, abbakar. You probably need to take the phone to an Apple store. They do great work there. I know it’s an inconvenience, but every time I’ve been an Apple Store with a problem, I left feeling even better about choosing the iPhone. (And, no, I don’t work for Apple or own stock in the company.)

      Reply
  • April 3, 2014 at 2:24 pm
    Permalink

    and it is really annoying going through the comments and finding out it works for almost everyone…

    Reply
  • April 11, 2014 at 4:51 am
    Permalink

    It worked!! saved my live and made my day! :) Thank you very much indeed!!

    Reply
  • April 15, 2014 at 10:50 am
    Permalink

    THANK YOUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

    Reply
  • April 15, 2014 at 12:46 pm
    Permalink

    Thanks so much! My 3 day old phone just did this and I was freaking out!!

    Reply
  • April 15, 2014 at 3:09 pm
    Permalink

    Thank you so much. Worked like a charm.

    Reply
  • April 27, 2014 at 1:30 pm
    Permalink

    thanks bhennessy…………it worked for me

    Reply
  • May 10, 2014 at 6:15 pm
    Permalink

    Thank you Thank you Thank you!!! Worked perfectly! So happy to see that little apple!! <3

    Reply
  • Pingback: how do you make your iphone apps prettyPhone News | Phone News

  • May 24, 2014 at 8:57 pm
    Permalink

    Thank you, this actually work… Greatly appreciated

    Reply
  • June 4, 2014 at 5:53 am
    Permalink

    How about this. I cant restart my blackout iphone 4 because my home button is not working . What do i need to do to fix it?

    Thanks.

    Reply
  • June 15, 2014 at 10:30 am
    Permalink

    WOW……I CAN’T BELIEVE IT BUT THAT INFORMATION WAS REALLY HELPFUL…. I THOUGHT I WAS GONNA HAVE TO BUY ANOTHER PHONE…THANK YOU

    Reply
  • June 19, 2014 at 12:58 am
    Permalink

    My top button is broken… I think I’m in a crisis…

    Reply
    • June 21, 2014 at 11:55 am
      Permalink

      Yes. You probably need to visit the Genius Bar at an Apple Store

      Reply
  • June 25, 2014 at 8:37 pm
    Permalink

    my home button doesn’t work? helpppp

    Reply
  • July 8, 2014 at 7:44 am
    Permalink

    haha,it really works…thanks for the info..it really helps.i thought i wont be able to use mine again…awwe..God speed.

    Reply
  • July 12, 2014 at 8:46 pm
    Permalink

    THANK YOU!!!! randomly googled and found your site, I had to hold my buttons for about 15 sec I gave up hope after 10 but held on for dear life and what do you know…THE APPLE APPEARED!!! I have never been happier to see a piece if fruit missing a bite in my life…Thanks for the help!

    Reply
  • July 18, 2014 at 11:34 am
    Permalink

    many thank you mr. post author …it works for me …business contact are so important in my iPhone , glad siri is working even its totally black…

    Reply
  • July 23, 2014 at 3:23 pm
    Permalink

    thank you soooooooooo much!!!!! it just worked for me – power home and vol down. Whew.

    Reply
  • July 30, 2014 at 11:22 pm
    Permalink

    thank you the panic was so real youre the best!!!

    Reply
  • August 5, 2014 at 5:34 am
    Permalink

    thank you so much. this made me so nervous i thought i was going to have to take it to the store.

    Reply
  • August 7, 2014 at 9:37 am
    Permalink

    OH MY GOD! Thank you so much. I nearly died. My mom nearly killed me and there are absolutely no stores around here. It didn’t work for the first ten seconds and I was losing hope but after 30 seconds it showed the apple icon. THANK YOU

    Reply
    • August 9, 2014 at 10:52 pm
      Permalink

      Thanks, Vidinka. You make a very important point. Do not give up after just a few seconds. It’ll seem like forever, but most people get the happy Apple logo between 30 seconds and a minute.

      Reply
  • August 19, 2014 at 6:08 am
    Permalink

    It is not working for me??? Help

    Reply
    • August 19, 2014 at 8:22 pm
      Permalink

      If this method doesn’t work, you’ll probably need to take the phone to an Apple Store. Sorry

      Reply
  • August 19, 2014 at 1:43 pm
    Permalink

    Omg you are a lifesaver! I was about to die literally. Home button and top button worked like a charm.

    Reply
  • August 20, 2014 at 9:31 am
    Permalink

    thank you jesus this is my business phone and I cant afford to wait for a replacement!!

    Reply
    • August 20, 2014 at 11:25 am
      Permalink

      Thanks, Sarah. Glad it helped.

      Reply
  • August 22, 2014 at 7:10 pm
    Permalink

    you just saved my life! My husband completely obliterated our PC about a month ago, HD and all so this was about to send me over the edge. you are AHHHHHHmazing!

    Reply
  • August 26, 2014 at 5:56 am
    Permalink

    You’re the real MVP

    Reply
  • August 30, 2014 at 9:44 pm
    Permalink

    Many thanks, Bill. You saved me hours of being out of touch. You also saved me a trip to the Apple Store. Slaintè.

    Reply
  • September 6, 2014 at 7:12 am
    Permalink

    I was almost hyperventilating like oh my god thank you so so much you wonderful human being.

    Reply

What Do You Think?

%d bloggers like this: